Last Updated: 12th August 2025

Himma Academy is committed to providing exceptional educational services while safeguarding the privacy, rights, and safety of our students, tutors, and clients worldwide. This document sets out the legal terms under which we operate, the measures we take to protect personal information, and the standards of conduct expected in our community.

By using our services, you agree to be bound by the terms outlined herein. If you do not agree, you must refrain from using our services.

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1. Privacy Policy

1.1 Scope of This Policy

This policy applies to all personal data collected, processed, and stored by Himma Academy in relation to our tutoring services, including online, in-person, and hybrid learning models, regardless of where you are located.

1.2 Information We Collect

We may collect the following categories of personal information:

• Identity details such as name, date of birth, and nationality
• Contact information such as email address, phone number, and mailing address
• Educational details such as subjects of interest, academic records, and progress reports
• Financial details such as payment information (processed through secure third-party payment gateways)
• Technical data such as IP address, device type, and browser settings
• Communications including messages exchanged with tutors and administrative staff

1.3 How We Use Your Information

We use personal data for:

• Delivering and improving tutoring services
• Arranging and scheduling lessons
• Processing payments and managing billing
• Communicating with students, parents, and tutors
• Meeting legal and regulatory obligations
• Ensuring safeguarding and welfare of minors
• Marketing (with explicit opt-in consent, where required by law)

1.4 Data Storage and Security

We implement industry-leading measures to protect data, including:

• Secure, encrypted storage systems
• Access controls restricting personal data to authorised personnel
• Regular security audits and penetration testing
• Compliance with UK GDPR, Saudi PDPL, and UAE PDPL data protection standards

1.5 International Data Transfers

Where data is transferred across borders (e.g., between the UK, Middle East, and other regions), we ensure compliance with applicable data transfer laws, including the use of Standard Contractual Clauses and equivalent protective measures.

1.6 Your Rights

Depending on your location, you have rights to:

• Access a copy of your data
• Request corrections or deletions
• Restrict or object to processing
• Withdraw consent at any time
  Requests may be sent to info@himmaacademy.com

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2. Terms and Conditions

2.1 Service Scope

Himma Academy provides tailored tutoring services for students worldwide, in a range of subjects and formats, including online and in-person sessions.

2.2 Tutor and Student Obligations

Tutors must uphold academic integrity, follow safeguarding guidelines, and maintain professionalism. Students (and their parents/guardians, if applicable) must respect session times, communicate honestly, and adhere to agreed lesson plans.

2.3 Bookings, Cancellations, and Refunds

Bookings are confirmed once payment is received. Cancellations made with at least 24 hours’ notice may be rescheduled at no additional cost. Refunds are processed only in cases where service delivery has not commenced or where required by law.

2.4 Payments

All fees are payable in the currency stated at the time of booking. Payments are processed securely via approved payment gateways. Himma Academy does not store card details.

2.5 Limitation of Liability

While we make every effort to provide exceptional services, Himma Academy is not liable for:

• Examination results or academic outcomes
• Disruptions caused by internet or technology failures beyond our control
• Indirect or consequential losses

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3. Child Protection and Safeguarding Policy

3.1 Commitment to Safety

We take safeguarding seriously and are committed to protecting children and vulnerable individuals from harm.

3.2 Tutor Vetting

All tutors undergo background checks appropriate to their jurisdiction (including DBS checks in the UK and equivalent checks in the Middle East).

3.3 Code of Conduct

Tutors must:

• Maintain professional boundaries at all times
• Conduct lessons only through approved communication platforms
• Avoid any private, unsupervised contact with students outside scheduled sessions

3.4 Reporting Concerns

Any safeguarding concerns must be reported immediately to info@himmaacademy.com. We will take swift action in line with local and international safeguarding standards.

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4. Intellectual Property

All lesson materials, course content, and resources produced by Himma Academy remain our intellectual property unless explicitly agreed otherwise in writing. Clients and students receive a limited, non-transferable licence to use these materials solely for personal educational purposes.

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5. Dispute Resolution

Any dispute arising from these terms will be governed by the laws of England and Wales, unless otherwise agreed in writing. For clients in the Middle East, local consumer protection laws may also apply. Where possible, disputes should be resolved amicably through mediation before legal proceedings.

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6. Changes to This Policy

We may update this Privacy and Legal Notice from time to time to reflect changes in the law or our services. Updated versions will be posted on our website with the effective date clearly indicated.

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7. Contact Us

For any questions or concerns regarding these terms or your privacy rights, please contact:

Himma Academy Legal Department
Email: info@himmaacademy.com
Phone: +44 7419 775488

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